INFRASTRUCTURE
FAST AND RELIABLE
TECHNOLOGY ServiceDriver® has built a technical
infrastructure that allows us to deliver the
industry's best over-the-web performance. Huge
traffic spikes, unreliable servers, and slow
performance are not an issue because we are
committed to providing our dealership
clients with scalability, redundancy,
reliability and high speed that makes life easier
for your service department's personnel.
SCALABILITY We have built a proprietary
technical infrastructure with an eye towards
scalability. We anticipate periods of dramatic
growth and activity in your dealership so you
don't have to worry about how many of your
employees utilize ServiceDriver®.
REDUNDANCY ServiceDriver® and its affiliates
maintain three geographically redundant data
centers in Atlanta, GA, Charleston, SC and
Washington D.C.. Each of these data centers
maintains an extraordinarily high load
capacity; the effect being that one
center can handle the entire traffic load of
another center if called upon.
RELIABILITY Our client dealerships count on
us to deliver their ServiceDriver®
content on time,
all the time and every time, so we invest
heavily to ensure reliability. Our
technological infrastructure has passed the close
scrutiny of our peers and partners who demand
compliance with very high standards. After
viewing and using the solutions we custom design
for our dealership clients, they have
been completely satisfied with our
ability to respond to their varied needs. The
bottom line is that our clients won't
ever have to worry about a red "x" showing up
where their content should be. As a
testament to our reliability, members of our Team
would be more than happy to put you in
touch with as many of our satisfied
customers as you like.
SPEED As a solutions provider to
some of the nation's largest franchised
dealerships, we know that it is mission-critical
to have your ServiceDriver®
web site up and running
and fast as lightning. On a typical day we
handle thousands of requests for content
each minute, resulting in close to one terabyte of
content served every day. We measure
our success on real performance: did the content
show up every time and as fast as it possibly
could? We monitor our performance against other
sites monthly and we deliver on this objective as
well or better than any other content provider on
the
web.
FEATURES
Features |
ServiceDriver® |
Reynolds SPG |
Reynolds SSK |
ADP SPG |
Automatic parts update based on
dealerships parts matrix |
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Spanish version available |
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Model year mileage specific compliant
content |
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Ability to make any one service line a
check box line |
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Automatic new model year updates |
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Interactive flash presentations available |
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Ability to link to dealership web site |
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Ability to link to dealerships appointment
system |
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Ability to assign variable labor rates |
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Ability to override total pricing on any
mileage on any specific model and year |
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A visual point of sale menu for the
customer |
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Easily run on any desktop or tablet PC
computer with internet access |
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No additional hardware needed to operate |
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Customize links to dealerships accessories
site |
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Customize links to dealerships extended
warranty site |
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Customize links to dealerships extended
tire sales site |
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Separate quick-lube menu set |
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Ability to email menu to a customer |
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Less than one hour of dealerships time
taken to produce menus |
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Support staff make all changes requested
by dealer |
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Two mouse clicks to the model/year/mileage
specific menu |
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